Privacy policy
Effective Date: 15 May 2026
IMBO Technologies Ltd (“IMBRACE”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
Who We Are
IMBO Technologies Ltd
Unit 1, Gate Farm, High Street
Sutton Benger, Chippenham
Wiltshire SN15 4RE
United Kingdom
Email: info@imbrace.com
What Information We Collect
When you place an order through our website, our ecommerce platform provider Shopify may collect personal data including:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order details
We may also collect your name and email address when you contact us directly for customer support or product enquiries. In rare cases we may also collect a postal address if required to assist with your enquiry.
We do not intentionally collect sensitive personal data.
How We Use Your Information
We use your personal data to:
• Process and fulfil orders
• Communicate with you about your purchase
• Provide customer support
• Respond to enquiries
• Improve our website and services
• Meet legal and regulatory obligations
Where you choose to subscribe to marketing communications, we may occasionally send product updates or promotional offers. You may unsubscribe at any time using the unsubscribe link included in our emails.
Legal Basis For Processing
Under UK GDPR, we rely on the following lawful bases for processing personal data:
• Performance of a contract (to process and deliver orders)
• Legitimate interests (to operate and improve our business and customer support)
• Legal obligations (such as accounting and tax requirements)
• Consent (for marketing communications where required)
Shopify & Third-Party Services
Our online store is hosted by Shopify Inc. Shopify provides the ecommerce platform that allows us to sell products and services to you.
Your data may also be processed by trusted third-party providers including:
• Payment gateways
• Shipping providers
• Email communication services
• Website analytics providers
These providers only receive information necessary to perform their services.
For more information about how Shopify handles personal data, please visit:
https://www.shopify.com/legal/privacy
Cookies & Website Analytics
Our website may use cookies and similar technologies to:
• Enable website functionality
• Improve website performance
• Understand how visitors use our site
• Support security and fraud prevention
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Where required, we will request your consent before placing non-essential cookies on your device.
International Data Transfers
Some service providers, including Shopify, may store or process personal data outside the United Kingdom.
Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal data in accordance with UK data protection laws.
Data Security
We take reasonable technical and organisational measures to protect personal data from misuse, loss, unauthorised access, disclosure or alteration.
However, no method of internet transmission or electronic storage is completely secure.
Your Rights
Under UK GDPR, you may have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain processing
• Withdraw consent for marketing
• Request restriction of processing
• Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
IMBO Technologies Ltd
Unit 1, High Street, Sutton Benger
Wiltshire SN15 4RE
United Kingdom
Email: info@imbrace.com
Complaints
If you are located in the United Kingdom and believe your personal data has been handled improperly, you may lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://www.ico.org.uk
Changes To This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.